Support
Need a hand, Whizz? Email us at support@ingatikrecall.com or use the form below. We typically reply within one business day.
Stuck on something? Send us a note. You will be back to studying in no time!
Contact support
Messages land in the admin panel and your support inbox.
Support questions we get most
How do I sign in without a password?
There is no password. Ingatik signs you in with a one-time code sent to your email. Enter your email on the login screen, then type the code from the email.
How do I cancel my subscription?
Manage it in your App Store or Google Play account settings.
How do I delete my account?
See the Delete account page. It removes your data permanently.
Why is my AI recap empty?
Usually the recording was too quiet or too short. Speak for at least 30 seconds close to the microphone, then try again. If it keeps happening, message us with the date and time.
Which languages does Ingatik support?
English, German, Filipino, Indonesian and Turkish. Change it under Settings then Language in the app.